Who are these of lowly pay
with haggard look and hair of grey?
They get no rest by day or night.
They're always wrong. They're never right.
They do not have a law degree,
but go to bat for you and me.
Though seldom have they been to college,

they must possess the widest knowledge.

Of labor grades and when to grieve,
vacation pay and sickness leave.
Of overtime and who's to do it,
of coffee time and who's to brew it.
The how and which and why and when,
and all the problems of women and men.
If, with forepersons they agree,
then they're rats who've got weak knees.
If to the workers they try to cater,
they're branded as agitators.
Those who have to take this slop
are called the STEWARDS of your shop.

 --Anonymous (from The Legal Rights of Union Stewards by Robert M. Schwartz, revised edition 1994)